Frequently Asked Questions

• What age groups is the Rotor Twin designed for?
  Ages 6 – adult. If a child can swing a bat, he or she can benefit by using the Rotor Twin.
 


• Will the balls fly off during use?
  No! The balls are permanently molded to a steel core and attached by a steel cable within a hard rubber protective arm.
 


• Will the balls wear out?
  Yes! Eventually, the balls will soften and wear out at which time they can be easily replaced.
 


• How long will the balls last?
  Varies depending on bat speed and strength of hitters and frequency of use. On units used at home by 1-2 players balls usually last at least a year or more. On units used by a team 2-3 times per week expect to replace 1-2 sets of balls per year.
 


• What is included with the Rotor Twin?
  Everything you need to begin hitting except the sand. Each unit comes complete with a Tee-ball accessory, Fundamentals of Hitting video, assembly tools and instructions. (You’ll need about ½ bag of playground sand to fill the sandbags.
 


• Are replacement parts readily available?
  Yes! Parts are available on-line or by toll free phone and are shipped from stock from our North Carolina warehouse by UPS.
 


• How long will it take to get my order?
  Orders are shipped within 24 hours of receipt via UPS. Depending on where you live in the US, allow 1-5 days for delivery.
 


• How do I reach you if I have a question or a problem?
  Via e-mail, fax, or toll free phone.
 


• Is the Rotor Twin guaranteed?
  Yes! If you are not fully satisfied with the Rotor Twin contact us within 30 days and we will arrange a return and full refund. During that same period, parts found to be defective will be replaced at no charge.

info@hittinghelp.com